Little Fox Interiors Ltd
Terms & Conditions
Little Fox Interiors Ltd commits to delivering a high-quality product and installation, exactly as described in our original quotation.
General Terms
Quotations are valid for 28 days.
Payment Terms: Payment is required within a maximum of 30 days from the issue of any invoice or written acceptance of a quotation, unless otherwise agreed in writing.
No goods or materials will be ordered and no work will commence until the agreed deposit has been received.
In some cases, particularly where projects progress quickly, shorter payment timeframes may be agreed in order to maintain project momentum and meet delivery timelines.
These terms and any quotation from Little Fox Interiors Ltd may not be assigned to a third party.
All goods remain the property of Little Fox Interiors Ltd until paid for in full.
Payment of the company’s initial invoice will be deemed by Little Fox Interiors Ltd as acceptance of these terms and conditions.
Little Fox Interiors Ltd shall be allowed access to the property for marketing purposes, including the use of photography by arrangement. We take photographs of our work to share on our website and social media channels. We never reveal our clients’ names or addresses.
An installation date will only be confirmed once payment has been received.
The agreement for the sale of furniture is solely between Little Fox Interiors Ltd and the client. Ownership of items transfers once all goods have been delivered to the client’s specified location and full payment has been received.
Furniture items ordered are subject to availability and may be substituted for a similar product if the original choice is unavailable. Little Fox Interiors Ltd accepts no responsibility if a supplier discontinues a line or range but will suggest suitable alternatives where possible.
Cancellation Policy
If any orders or products are cancelled, the client will be liable to pay for any items already purchased and will forfeit their initial deposit payment.
If the client cancels after the initial payment has been made, they agree to cover 100 percent of the fabric and material costs plus 50 percent of the labour and fitting costs, or to forfeit the initial payment, whichever amount is greater.
Once fabric and materials have been ordered, no refunds can be offered.
Custom-made soft furnishings or curtain poles are made specifically for the client. Once signed off and the deposit payment has been received, they cannot be cancelled or returned.
Installation & Storage
If the planned installation date is delayed by the client by more than 14 days, Little Fox Interiors Ltd reserves the right to charge a storage fee equal to 1 percent of the project value per 30 days, calculated on a daily basis.
The property should be as vacant, clean, and free of dust and dirt as possible. A deep clean is recommended prior to installation and should be arranged by the client, or through Little Fox Interiors Ltd if requested in writing.
Little Fox Interiors Ltd takes no responsibility for item condition after installation. Photographic evidence will be taken upon completion.
The company reserves the right to charge an additional supplement if dismantling or building of additional furniture is required upon installation, or if there are any unspecified access restrictions.
Delivery & Delays
Delivery dates are provided in good faith based on information supplied by third-party suppliers and should be treated as a guide only.
Little Fox Interiors Ltd has no control over fabric delivery times from suppliers. Delays can occasionally occur and updates will be provided as soon as information is available.
Little Fox Interiors Ltd will not be liable for delays caused by circumstances beyond its reasonable control but will use all reasonable endeavours to minimise any disruption.
Fabric & Materials
Little Fox Interiors Ltd acts as a third-party supplier of fabrics, which are sourced from fabric houses and mills. As we do not manufacture the fabrics ourselves, we cannot accept liability for fading, light degradation, or faults once furnishings have been installed.
Any issues relating to fabric quality must be addressed directly with the fabric house.
Some variation in colour between samples and final products may occur due to differences in dye lots. This variation will normally fall within acceptable commercial tolerance.
Returns
If goods are found to be damaged or faulty upon delivery, replacement items will be supplied where possible, provided Little Fox Interiors Ltd is informed within 14 days of receipt and the original retailer offers a replacement service.
Little Fox Interiors Ltd reserves the right to apply charges for the time taken to manage and complete returns.
Cleaning & Maintenance
We do not recommend cleaning curtains, blinds, or soft furnishings yourself. A professional cleaning service should always be used and the fabric manufacturer consulted beforehand.
Add-on treatments applied after purchase may adversely affect the performance and appearance of fabrics, particularly where fire-retardant or stain-resistant treatments have already been applied.
Little Fox Interiors Ltd cannot accept responsibility for changes in appearance, colour, or performance following cleaning after purchase.
Please Note
Fabrics and soft furnishings naturally wear and change appearance over time. This is normal and to be expected. Natural fabrics such as linen will crease and provide a more relaxed finish. If a more tailored look is preferred, alternative fabrics should be considered during the selection process.